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U niversity of W isconsin –Madison Computer Systems Lab Connecting & Supporting the Computer Sciences Department Home CSL Web Forms CS Room Reservations My CS Account CSL Docs About/Contact Home About the CSL CSL Staff Information for new CS faculty Information for research grant proposals Student Info About your instructional account Instructional facilities Remote access Software Printing Laptop Lending Research Info Cloud Services Chargeback Grant preparation information Courtesy accounts Project file space Remote access Services Authenticated services Databases Department VPN Email File storage Laptop lending Linux Printing and printers Remote access Software Unmanaged workstations Web Room 1240 Computer Sciences A/V Hybrid Meeting Equipment Campus Zoom Policies Account policies Alumni accounts Chargeback Cloud services/license approval Data protection and recovery Instructional facilities Privacy and confidentiality Privileged access Software Ubuntu Linux updates, patches, restarts Web Additional information Linux RDP Windows RDP CSL Docs CSL Documentation CSL Projects CSL News Remote Computer Access CSL Services and Staffing, Fall 2022 Contacting the CSL The Computer Systems Lab is the IT support organization of the Computer Sciences Department at UW-Madison. Our mission is to support the effective, efficient, and secure use of information technology by Computer Sciences students, faculty, and staff in teaching, learning, research, and public service. CSL Documentation On this site you may find documentation for the various services that the CSL supports. Please see the sidebar to browse a listing of available help topics or search by keyword. CSL Projects Find out more about the projects that the CSL is working on and have recently completed: CSL Projects CSL News The CS Instructional Windows labs are now running Windows 11. Remote Computer Access Instructional Remote Desktop Access (Windows) Connecting to Linux workstations using RDP Connecting to Windows workstations using RDP Remote access tips for CS administrative staff Students are not automatically authorized to use the CS Department VPN. Please use the Campus VPN (WiscVPN) unless you have a specific need for the CS VPN, in which case, contact lab@cs.wisc.edu for authorization. CSL Services and Staffing, Fall 2022 CSL professional staff are working both on campus and remotely (individual schedules vary from day to day). If you wish to schedule an appointment with a CSL staff member, either in-person or online, please send email to lab@cs.wisc.edu . CSL student staff schedules also vary, depending on their class schedule and school work needs. Hours for the CSL Service Desk in room 2350 will be posted when the student staff schedule is set (early in the Fall term). Contacting the CSL Please continue to send problem reports and requests for service to lab@cs.wisc.edu . This is the best way to contact the CSL, and the best way to request service from the CSL. Please provide as much information and context as possible in the email, and use a meaningful subject line, so that we can easily identify your request. Please use a new” request (new” email message, with a new Subject: line, without the CSL tracking number) for each new or separate request or problem. That allows us to assign the request to the appropriate staff, and track the request. If you need additional assistance, one of our staff will contact you via email, to arrange an in-person or online meeting or consultation. CSL Documentation CSL Projects CSL News Remote Computer Access CSL Services and Staffing, Fall 2022 Contacting the...